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Delivery Terms - Delivery Address: Germany

Delivery Terms of Other Countries

Area of application

These delivery terms apply to private or business customer orders with place of delivery "Germany", conditional upon other agreements.

Shipment

The shipment is climate-neutral and will be made by DHL from Gottmadingen (Germany). We also deliver to your DHL Packstation or post office.
Bulk /general cargo will be delivered by our logistics partner Lamprecht or its partner companies.

Shipping Costs

There is a flat rate for shipping and handling of EUR 4,90. Deliveries to the German islands do not incur an additional charge.

VAT

All shop prices include German VAT.

Delivery time

Delivery time varies between 1 and 3 business days (Monday through Friday, excluding holidays).

Information regarding the calculation of the delivery deadline:
In the case of prepayment, delivery time starts the day after the bank has received your payment authorization. For all other payment methods, delivery time starts the day after signing the contract and ends on the last day of the delivery deadline. If the last day is a Saturday, Sunday or a generally recognized holiday at the place of delivery, the delivery deadlines moves to the next business day.

Payment

  • Pre-payment to our account in Germany
    We will send you our account details via e-mail with the order confirmation. As soon as we receive your payment, we will ship you the merchandise.

  • Invoice
    We will send you an invoice with the shipment. The invoice amount is payable without deductions within 14 days (private customers) or 30 days (business customers). We reserve the right to request pre-payment when it comes to first-time or large-value orders. We will then send you an invoice for pre-payment. This will also be enforced in case of larger outstanding balances. In certain cases, for justifiable reasons, such as a credit check, to reduce credit and default risks, to combat abuse or collect outstanding bills, we transmit your data to a credit information institute and receive the necessary data from the providers. Please note our data privacy statement.

  • Credit card (Master Card, VISA, American Express)
    MasterCardVisaAmerican Express
    Payment will be completed at the end of the order over a secure connection.

  • Sofort.
    Sofort.
    After the order is placed, you will be transferred to the Klarna page. Payment requires a bank account that is enabled for online banking, your PIN and your TAN.

  • PayPal
    PayPal
    Payment will be completed at the end of the order over a secure connection.

  • Amazon Pay
    Amazon Pay
    Payment will be completed at the end of the order over a secure connection.

Security during payment

The PCI DSS certificate attests that supermagnete.de meets the high security requirements of the payment card industry.

Minimum order

The minimum order amount is EUR 15,00 (including VAT, not including shipping costs).