FAQ - Frequently Asked Questions
Why do you have a minimum order value?
Orders with a value of less than 15 euros (plus shipping costs) end up being a loss for us: Even the smallest orders are packaged by hand in a protected workshop and the magnetic field is carefully shielded. All orders are treated the same and are shipped as quickly as possible. All that effort has its price.
True costsWe could finance the losses from small orders through customers with larger orders - but we don't want to do that. We believe it's more honest to treat all our customers equally and accept only orders that cover our actual costs.
TransparencyWe make an effort to put our cards on the table and openly communicate the minimum order amount. In the shopping cart you have the possibility to increase the current order to the minimum amount with just one click.
Added value with more magnetsBrowsing through our shop and our countless customer applications, you'll quickly discover that it's always good to have a few super magnets at home or at work. You can't go wrong by purchasing some of our bestsellers. Give a few of those super magnets to your friends and amaze them. Or browse through the gift ideas or the sale items.
Either way, it's worth ordering a few extra magnets or other products from our large assortment to reach the minimum order value.